A no-show costs between €30 and €150 a cover. Batlr gives every guest a risk score from 0 to 100, calculated automatically, and combines it with three other levers.
The risk score and the guest book are free. Reminders and payments belong to the optional Pack Pro.
No single tool gets rid of no-shows on its own. Batlr combines them: anticipate, recognise, remind, secure. The first two are free.
Every guest gets a no-show risk score from 0 to 100, calculated automatically and shown as you take the booking. You know instantly which tables to secure.
The no-show scoreThe guest book links every reservation to a profile by phone number: visits, past no-shows, cancellations and preferences all surface automatically.
The guest bookAutomatic confirmations and reminders by email (unlimited) and SMS the day before. A well-timed reminder is the simplest way to cut the ones people forget.
NotificationsFor risky bookings or big groups: ask for a card hold or a prepayment through Stripe. The most effective deterrent there is against a no-show.
PaymentsNo single action eliminates no-shows — you have to combine them. Batlr brings together four levers: anticipate with the no-show risk score, recognise the guest through the guest book, remind them automatically by email and SMS, and secure the tables at risk with a card hold.
On our estimates, based on typical margins and average spend in French restaurants, an unfilled cover is a loss of somewhere between €30 and €150 — particularly on a full service where the table can no longer be resold.
The score rests on each guest's real, verifiable behaviour across your services, and sharpens as your guest book lives. It is never arbitrary and stays a decision aid — the call is always yours.
It is the most effective deterrent against a no-show, but it is not always necessary. Many restaurants keep it for bookings that look risky (a high score), for large tables and for critical services.
The no-show risk score and the guest book are entirely free and included in the app. Only the automation levers — email and SMS reminders, and card holds — belong to the optional Pack Pro.
Download Batlr free: the no-show risk score is included, with no subscription and no credit card.
Download on the App Store