€30 to €150
Average cost of a no-show
Depending on your restaurant's average check. On a full service, two no-shows wipe out the evening's margin.
Every empty table is a straight loss of €30 to €150 on your margin. Batlr automatically works out each guest's no-show risk from 0 to 100 and puts it on screen the moment you take the call. You know exactly which tables to secure before service starts.
The score condenses a guest's whole history into a number from 0 to 100, shown the moment you take the booking. No more digging through notes or trusting your luck.
Depending on your restaurant's average check. On a full service, two no-shows wipe out the evening's margin.
A minority of at-risk guests generates most no-shows. Without a score, you treat them like everyone else.
Restaurants that combine score, reminder and card hold watch their no-shows halve within the first month.
Same data, different handling. The score hands you the context in a second, and you decide what to do.
Regular guest. Trusted profile, never once a hitch.
Recommendation
Trusted profile. Nothing in particular to plan for.
A few recent incidents. Worth an eye on, not a drama.
Recommendation
Moderate risk. A confirmation call 24 hours ahead is usually enough.
Repeated at-risk behaviour. The score speaks for itself.
Recommendation
High risk. Ask for a card hold or a prepayment before you confirm.
The score is an indicator, never a block. It surfaces at the right moment and suggests an action to match the level of risk.
Trusted profile. The booking is confirmed as usual.
An email reminder 24 hours before the slot cuts the risk. Add an SMS or a call if you need to.
Ask for a card hold or a prepayment to secure the table.
You stay in charge of the rules. Tailor your actions to your own anti-no-show policy.
Yes. It rests on each guest's real, verifiable behaviour across your services, and sharpens as your guest book lives. It is never arbitrary, and it stays a decision aid — the call is always yours.
You have several options: ask for a card hold or a prepayment (through Pack Pro Payments), call the guest to confirm, move them to a less critical slot, or simply keep an eye out on the day.
A guest with no history starts in neutral territory — no alert, no negative label. Their score builds naturally as they interact with your restaurant.
Yes. The score is shown as an indicator and never blocks an action. You can also hide it in the settings if you would rather work without it.
The no-show score is included free in Batlr. Download the app to start using it.
Download on the App Store