VIP
Priority guests, preferred table, particular attention
Your guests are your most valuable asset. Unlike third-party platforms, Batlr guarantees you full ownership of your guest book. History, allergies, habits and no-show score all surface automatically the moment a guest calls back.
Automatic recognition by phone number, a complete history, VIP / allergy / regular tags, a no-show score — all of it surfaces as you take the booking.
Not a free-text notes field where things get lost. Structured tags everyone sees in the same place, with a shared meaning across the floor, the host desk and the kitchen.
Priority guests, preferred table, particular attention
Returning guests, worth looking after for loyalty
Visible to the chef and the floor. Never forgotten.
A surprise is possible, mentioned during service
A good table, careful presentation, a photo likely
A restaurant critic — flawless treatment
Get the high chair ready in advance
An accessible table and a suitable route
VIPs for a tasting-menu invitation, regulars for a birthday note, guests at risk to call before a sensitive slot. Segmentation here serves the service, not a dashboard.
HubSpot, Salesforce and Pipedrive are built for B2B sales cycles with stages like “lead → opportunity → deal”. Your guests are people who book, come in, and come back. Different trade, different needs.
No, there is no limit. Whether you have 100 guests or 100,000, it is free either way.
Phone numbers are normalised automatically — country codes, spaces, formats — so a guest is recognised even when the number is typed differently from one time to the next.
Yes. Batlr follows the GDPR: EU hosting, encryption, and the right of access and erasure built into the app. See our privacy policy for the detail.
Yes, CSV export is available, whether to plug into an external CRM or an email marketing tool, or simply to keep a backup.
The guest book is included free in Batlr. Download the app and use it.
Download on the App Store